Lex Metals Privacy Policy


At Lex Metals, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or use our services. By using our site, you consent to the practices described in this policy.


1. Information We Collect

We may collect and process the following types of personal data:

Personal Information You Provide:
- Contact Information: Full name, email address, phone number.

Automatically Collected Information:
- Technical Data: IP address, browser type, time zone setting, operating system, and device information.
- Usage Data: Information about how you use our website, products, and services.
- Cookies and Similar Technologies: To enhance your user experience.

Sensitive Information:
We do not collect sensitive information (e.g., health, race, religion).

-2. How We Use Your Information

We use the information we collect from you in the following ways:

- Service Delivery: To provide, manage, and deliver our products and services to you.
- Communication: To respond to inquiries, process orders, and send service-related updates (e.g., order confirmations, product information).
- Marketing & Advertising: With your consent, to send you marketing emails, special offers, and promotions related to our products.
- Improvement of Services: To analyze and improve our website, products, and services.
- Legal Compliance: To comply with legal obligations or respond to lawful requests from authorities.


3. Data Sharing & Disclosure

We do not sell or trade your personal information. However, we may share your information in the following ways:

With Service Providers:
We may share your data with trusted third-party service providers who assist in providing services (e.g., payment processing, delivery, customer support). These providers are contractually required to use your data only for specific purposes and to protect it accordingly.

For Legal Purposes:
We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.

In Business Transfers:
If Lex Metals undergoes a business transition, such as a merger, acquisition, or asset sale, your information may be transferred as part of that transaction, and we will notify you of any significant changes.

4. Your Rights

Depending on your location, you may have specific rights regarding your personal information:

Under the GDPR (EU):
- Right to Access: Request access to the personal data we hold about you.
- Right to Rectification: Correct any inaccurate or incomplete data.
- Right to Erasure (Right to be Forgotten): Request deletion of your personal data under certain circumstances.
- Right to Restrict Processing: Restrict our processing of your personal data in certain situations.
- Right to Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: Object to the processing of your data for direct marketing or based on our legitimate interests.

Under the CCPA (California):
- Right to Know: Request details about the personal data we collect, use, and share about you.
- Right to Delete: Request the deletion of your personal data, subject to legal exceptions.
- Right to Opt-Out of Sale: Lex Metals does not sell personal data, but you can opt-out of any potential future sales.
- Non-Discrimination: You will not be discriminated against for exercising your rights under CCPA.

Under the LGPD (Brazil):
- Right to Confirmation and Access: Confirm whether we process your personal data and access it.
- Right to Correction: Correct inaccurate or incomplete personal data.
- Right to Deletion: Request the deletion of unnecessary or excessive personal data.
- Right to Data Portability: Request a copy of your data to transfer to another service provider.

To exercise any of your rights, please contact us at sales@lexmetals.com.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. If you request deletion, we will remove your data unless retention is required by law.

6. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, and secure servers. However, no data transmission over the internet or data storage system is completely secure, so we cannot guarantee absolute security.

7. Cross-Border Data Transfers

Your personal data may be transferred to and stored in countries outside of your jurisdiction, including countries that may not have the same data protection laws as your country. However, we take steps to ensure that appropriate safeguards are in place to protect your data.

8. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your user experience, analyze website usage, and deliver targeted advertisements.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time in response to legal, technical, or business developments. We will notify you of any significant changes by posting the updated policy on our website or by other means. Please review this policy periodically to stay informed about how we protect your data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or if you would like to exercise your data protection rights, please contact us:

Lex Metals
Email: sales@lexmetals.com